Privacy Policy
We at MyVOCTracker.com, Inc. (“MyVOCTracker”), are committed to protecting the privacy of customers and users of our services and users of our Web site. We have therefore created this policy to explain our privacy practices and procedures.
Your Consent: MyVOCTracker will not disclose personally identifiable information other than in accordance with this Policy. In general, that means that you must consent to the disclosure in advance. Depending on the service, we may obtain your consent in a number of ways, including:
In writing;
Verbally; or
Online, by clicking on a link or button.
Information Collected by MyVocTracker
We only collect personal information that is relevant to the purpose of our website, which is to store data to generate reports reporting on your Volatile Organic Compound (VOC) usage. This information allows us to provide you with a customized and efficient experience. We do not process this information in a way that is incompatible with this objective.
MyVOCTracker does not knowingly collect—either actively or passively—any information, including personal information as defined by the Children’s Online Privacy Protection Act, from children under the age of 13.
Information You Provide to Us:
We receive and store any information you enter on our website or provide to us in any other way. (including your name, address, telephone number, email address, a credit card number, government identification number, or other financial information) so you can place orders, request information and support, and make product suggestions.
We receive and store any information you enter on our Site or give us in any other way, including through email, telephone, or other communications with our customer service department. If you contact us for support, we will keep an internal record of what support was given.
We use your information to contact you regarding functionality changes to our products, our Site, new MyVOCTracker services, and special offers we think you'll find valuable.
We may also use your information to present a co-branded offer with our partners or affiliates. If we collect information from you in connection with a co-branded offer, it will be clear at the point of collection who is collecting the information and whose privacy statement applies.
We use information gathered about you from our Site statistics (for example, your IP address) to help diagnose problems with our server, and to administer our Site. This is not linked to any personally identifiable information, except as necessary to prevent fraud or abuse on our system.
We may also use third-party advertising companies to place advertisements about MyVOCTracker products and services on other Web sites. These advertising companies may use cookies, Web beacons, or other technologies to measure the effectiveness of our ads. The advertising companies may use anonymous information about your visits to our and other Web sites in order to measure advertising effectiveness and offer selective ad content. But they use an anonymous identifier, such as a number, to identify you. They do NOT link to or collect any personally identifying information. The use of such cookies, Web beacons, and other technologies is subject to the advertising companies’ privacy policies, not the Policy of MyVOCTracker.
This Site also contains links to other websites. MyVOCTracker is not responsible for the privacy practices or the content of such sites.
You can choose not to provide us with certain information, but then you may not be able to use the website effectively.
Registration: In order for you to use MyVOCTracker services, you must complete a registration form. As part of this registration form, we require select personal information.
MyVOCTracker uses your information for:
Any of the information we collect from you may be used in one or more of the following ways:
- To personalize your experience (your information helps us to better respond to your individual needs).
- To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)
- To improve customer service (your information helps us to more effectively respond to your customer service request and support needs).
- To process reports (your information, whether public or private, will not be sold exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased service requested.
- To send periodic emails regarding your account information, billing concerns, MyVOCTracker related news, offers, surveys or promotions. You may also receive notification e-mails from MyVOCTracker, which inform you of actions that have been performed on the site.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you access your personal information.
We protect the security of your personally identifiable information during transmission via the MyVOCTracker Web site by using Secure Sockets Layer (“SSL”) software, which encrypts information you input, so that no one else can read it as it is transmitted over the Internet. And we use an SSL connection to enable you to view, enter, and change the information securely on our Web site.
Your MyVOCTracker account information is protected by a password for your privacy and security. Protect against unauthorized access to your password and to your computer by logging off once you have finished using a shared computer.
Only employees who need personal information to perform a specific job are granted access to it. All of our employees are kept up to date on our privacy and security practices.
MyVOCTracker is a licensee of the TRUSTWAVE Privacy Program. If you have questions or concerns regarding this Privacy Policy, you should first contact MyVOCTracker at privacy@myvoctracker. If you do not receive acknowledgment of your inquiry or your inquiry has not been satisfactorily addressed, you should then contact TRUSTWAVE. TRUSTWAVE will then serve as a liaison with the Site to resolve your concerns. However, please understand the TRUSTWAVE Privacy Program covers only information that is collected through this Site, and does not cover information that may be collected through software downloaded from the Site.
Do we disclose any information to outside parties?
Your privacy is very important to us. We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies or protect ours or others rights, property, or safety.
Business Transfers: Information about our users and customers, including personally identifiable information, may be disclosed as part of any merger, acquisition, or sale of company assets. It may also be disclosed in the unlikely event of an insolvency, bankruptcy, or receivership in which personally identifiable information would be transferred as one of the business assets of MyVOCTracker.
Ways to Control Your Information
By visiting your User Profile, you can correct and amend personal information on our website. When you update information, however, we often maintain a copy of the unrevised information in our records.
You can take additional steps on your own to safeguard your personally identifiable information. For example, you should be sure to sign off when finished using a shared computer. And you should always log out of any Web site, including the MyVOCTracker Web site, after viewing personal account information, such as the “Preferences” section of our Web site.
Please be advised that MyVOCTracker has no control over the security of other sites on the Internet you might visit, interact with, or from which you might buy products or services.
Online Privacy Policy Only
This online privacy policy applies only to information collected through our website and not to information collected offline.
Surveys and Contests
From time-to-time, we may provide you with the opportunity to participate in surveys or contests. If you choose to participate, we may request certain personally identifiable information from you. Participation in these contests or surveys is completely voluntary and you have a choice whether or not to disclose the requested information. This information typically includes contact information such as name and address. We use this information to notify contest winners and award prizes, to monitor site traffic, and to personalize our Site.
We may use a third party service provider to conduct these surveys or contests. If we do, that company will be prohibited from using our users' personally identifiable information for any other purpose.
Referrals
If a user elects to use our referral service to inform a friend about our Site, we ask the user for the friend's name and email address. MyVOCTracker will send the friend emails inviting them to visit our Site. MyVOCTracker stores this information for the sole purpose of sending these emails. The friend may contact MyVOCTracker at privacy@myvoctracker.com to request the removal of this information from our database.
What Happens to my Personal Information if I Terminate my MyVOCTracker Account?
When your MyVOCTracker account is cancelled (either voluntarily or involuntarily) all of your personally identifiable information is placed in "deactivated" status in our relevant MyVOCTracker databases. Deactivation of your account does not mean your personally identifiable information has been deleted from our database. We will retain and use your personally identifiable information if necessary in order to comply with our legal obligations, resolve disputes, or enforce our agreements.
Transfer of Data Abroad
If you are visiting this Site from a country other than the country in which our servers are located, your communications with us may result in the transfer of information across international boundaries. By visiting this Site and communicating electronically with us, you consent to such transfers.
Changes to this Privacy Policy
MyVOCTracker may amend this Privacy Policy from time to time, at its sole discretion. Use of information we collect now is subject to the Privacy Policy in effect at the time such information is used. If we make changes to the Privacy Policy, we will notify you by posting an announcement on this page so you are always aware of what information we collect, how we use it, and under what circumstances if any, it is disclosed.
Conditions of Use
If you decide to visit the MyVOCTracker website, your visit and any possible dispute over privacy is subject to this Privacy Policy and our Terms of Use, including limitations on damages, arbitration of disputes, and application of state law. By using our site, you consent to our privacy policy.
Effective Date of this Privacy Policy
This Privacy Policy is effective as of November 1, 2011 and last updated November 11, 2011.
Contact Us
Question on this privacy policy can be directed here:
privacy@myvoctracker.com